Here are what some of wonderful Prospects and Residents are saying about You!
- Lindsay in the front office was very helpful.
- Melissa Gerking was exceptional in her presentation of your apartment complex at LaSalle. We are SO convinced that we would like to live there.
- Kelly was very helpful and personable.
- Amanda was great.
- The staff is friendly, especially, Stephanie,Kelly and Melissa...
- Vida showed real interest and concern for our current situation and scheduled a meeting with us ASAP. We met with Vida and I can't say enough about her. Vida is very concerned about our needs and did everything she could to assist us.
- The leasing consultant I worked with was extremely helpful. It's because of her, that I am more than satisfied to become apart of this community. From all of the leasing consultants I have come in contact with, Rachelle was the most welcoming. She exceeded my expectations.
- We met with Ryan A. and he was incredibly friendly, professional, knowledgeable, and courteous.
- Ryan Andrus was a fantastic guide, covering every aspect of living in an Equity Residential community and answering all my questions thoroughly.
- Hope took the time to get to know me and my specific needs, which I can't say was the case for any of the other communities I had visited earlier that day.
- When Hector arrived and looked around the apartment he shook his head and said 'this is unacceptable'. He saw the problems, in fact he noticed things that I had not, and he assured me things would be taken care of to my satisfaction. He left and was back with 2 maintenance men, Mike and Viktor and they got right to work. They were efficient and courteous. They saw what needed to be done, and did it. the maintenance men, Hector, Mike, and Viktor, are worth their weight in gold. Not only are they skilled, they are very customer service oriented and have an admirable work ethic.
- "Country Gables" Quality of customer service on the part of all staff members exceeded our expectations. Only moving due to relocation for work. We are considering other equity residential properties in the new location as a result of the outstanding service we have received at the property.
- Michelle was outstanding and very helpful.
- Our leasing agent, Laura, was very helpful, sweet, and very caring.
- "Club @ the Green" I am continually amazed at the professionalism, dedication, and care that the staff, both office and maintenance give towards this property. When I see one of the maintenance staff out on the property, they wave to me, or even stop to say Hi for a minute and make sure that I am ok and my home is working well. When I call in to the office, no one ever sounds put out by the call, or tired, annoyed, etc. It actually sounds as though they are smiling when they answer. They also know who I am by the sound of my voice, which makes me feel like I matter to them, and am worth remembering. I love this home, this community, and these members of staff.
- Tovia was completely awesome! She was positive and up-beat! I really like that, and she answered every single question that I had, and was very knowledgeable. Thank you for being so wonderful!
- Kathleen was fabulous!! very professional and sweet
Great Job you guys - can't wait to see what people are saying about you next month :)
