Michelle has really tested her limits this Summer. She easily resolves residents concerns without assistance from her manager. She has taken on new challenges while the Assistant Manager was on maternity leave. She does all of our pre-walks for move outs, takes care of the check scanning and assists in collecting balances. She has embraced our renewal process and has increased our renewal percentages for the past 2 months and continues to manage this better than it has been done before. She has recently volunteered to take on a huge project concerning 60+ files that were done incorrectly and is already seeing success. She has been a valuable asset the the Regional Manager in that what ever is asked, she will complete in a timely and correct manner. Michelle has truly embraced all the challenges that property management has to offer. She comes to work every day with a let's get it done attitude which is contagious to the rest of the team.
No comments:
Post a Comment